Frequently Asked Questions

Everything you need to know about our wine education tools and shipping policies.

How are your wine posters and maps shipped?

All posters and maps are rolled in acid-free tissue paper and shipped in heavy-duty mailing tubes to ensure they arrive in perfect condition without creases.

Do you offer international shipping?

Yes, we ship our wine education tools worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.

What is your return policy for educational materials?

We offer a 30-day return policy for unused items in their original packaging. Please note that digital products and courses are non-refundable once accessed.

Are the Wine Folly wine glasses dishwasher safe?

While our professional tasting glasses are durable, we recommend hand-washing with a fragrance-free detergent to maintain clarity and prevent breakage.

Can I track my order once it has been placed?

Absolutely. Once your order is processed, you will receive a confirmation email containing a tracking number to monitor your shipment's progress.

Do you offer wholesale pricing for wine educators or retailers?

Yes, we provide bulk discounts for certified educators, wine shops, and tasting rooms. Please contact our support team for a wholesale application.